Shaya Safaris Tour & Travel Nairobi, Kenya Privacy Policy

INTRODUCTION

This Privacy Policy sets out how Shaya Safaris Tour and Travel collects, uses, protects and discloses any information that you give Shaya Safaris Tour and Travel when you use this Website and/or any related services, sales, marketing or events for Shaya Safaris Tour and Travel. It further informs you about your privacy rights and how the Law protects you.

Shaya Safaris Tour and Travel is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Website, and/or any of our related services, sales then you can be assured that it will only be used in accordance with this Privacy Policy statement.

This Privacy Policy applies to all information collected through this Website and/or any of our related services, sales, marketing or events.

By using the Website/service, you agree to the collection and use of information in accordance with this Privacy Policy.

You are requested to read through it carefully and if there are any provisions in this Privacy Policy that you disagree with please discontinue use of our site and/or our services.

Shaya Safaris Tour and Travel may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT

We may collect the following information relating to your Personal Information: –

• Your name and surname
• Your gender, age group and weight
• Physical address
• Your email address
• Your telephone and mobile number
• Your identity and / or passport number
• Your medical requirements
• Your dietary and special requirements
• your company details
• Your passport nationality, expiry date and issue date
• Your personal views, opinion, interest and preferences
• Your emergency contact details
• the date and time you visited our website

All Personal Information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

HOW WE COLLECT THE INFORMATION

Your personal information is collected automatically when using the Website/our services.

When you access the Website/ our services by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect any other information that your browser sends whenever you visit our Website or services.

We may also obtain information about you from other sources, such as public databases; joint marketing partners, social media platforms (such as Facebook, Twitter, Instagram etc), as well as from other third parties.

Examples of the information we receive from other sources include: social media profile information (your name, gender, birthday, email, current city, state and Country, user identification numbers for your contacts, profile picture URL and any other information that you choose to make public); marketing leads and search results and links, including paid listings (such as sponsored links

WHAT WE DO WITH THE PERSONAL INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Verifying guest identity
• processing payments, refund and the like;
• For the company and risk purposes
• facilitating delivery of services or the product
• transmitting and receiving correspondence, including itineraries and submission of quotes
• to monitor and analyse your conduct in respect of the website and/or services for research and statistical purposes
• to recognize you as our repeat guest so that we can acknowledge your preferences from past booking

We may share your personal information with our subsidiaries or third-party service providers in order and only to the extent necessary to render supporting and/or ancillary services or product to facilitate our services or product and services delivery to you, the service provider will be required to comply to the same principles contained in this policy when processing your personal information

RETENTION OF YOUR PERSONAL INFORMATION

We will retain your Personal Information collected in accordance with this Private Policy and the requirements of the Data Protection Act No. 24 of 2019 only for as long as is necessary for the purposes set out in this Privacy Policy.

When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it, or, if this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.

DISCLOSURE OF YOUR PERSONAL INFORMATION

We will disclose your Personal Information under the following circumstances: –

• If we are involved in a Merger, Acquisition or Asset Sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy;
• Under certain circumstances, Shaya Safaris Tour and Travel may be required to disclose your Personal Information if required to do so by Law or in response to valid requests by Public Authorities (e.g. a Court or a Government Agency or Authority);
• We may disclose your Personal information in the good faith belief that such action is necessary to: -Comply with a Legal obligation, Protect and defend the rights or Property of the Shaya Safaris Tour and Travel -Prevent or investigate possible wrongdoing in connection with the Website or our services; -Protect the personal safety of the users of the website /our service or the Public.

SECURITY

The transmission of information via the internet is not completely secure and we cannot guarantee the security of data transmitted to our website, any transmission of personal information will be solely at your own risk.

We will take steps necessary to ensure your data is treated securely with this privacy policy. We have taken reasonable, technical and organizational measure to secure your personal information, we do not guarantee our that our security systems are 100% secure or error free, therefore we do not guarantee the security or accuracy of the information we collect from you and process in accordance with this policy.

We will take steps reasonably necessary to ensure that your data is treated in accordance with this Privacy Policy.

While we use commercially acceptable means to protect and secure your Personal Information, we cannot guarantee absolute security and Shaya Safaris Tour and Travel will not be liable to breaches of Security caused by acts not within Shaya Safaris Tour and Travel control. You are encouraged to access our sites within a secure environment.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES AND THIRD-PARTY POLICIES

Our website may contain links to other websites of interest. That are owned and /or managed by third parties and unrelated to Shaya Safaris Tour and Travel, which third party websites are specifically excluded from this Policy.

The third-party websites have separate and independent Privacy Policy.

Shaya Safaris Tour and Travel make no warranties and bear no responsibility or liability whatsoever regarding and services and product offered by the Third Party.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website please indicate that you do not want the information to be used by anybody for direct marketing purposes
• Please note that we do not wish to collect and process any Personal Information from you that you do not want to be collected or processed.Should you at any point decide that you do not or wish us to continue to process your personal information you are welcome to email us at info@shayasafaris.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of Personal Information which we hold about you under the Data Protection Act No. 24 of 2019. A small fee will be payable.

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

DISCLAIMER

Should you choose to travel through us, you shall be required to have your own travel insurance and Shaya Safaris Tour and Travel shall not be liable for incidents such as injury, death, fire, accident, natural calamity, during your travel.